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Can't Deactivate


Kristy
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Hello,

 

I have a serial number that is on a computer that is broken and cannot be accessed. Therefore, I cannot deactivate my certificate on that computer. How do I go about deactivating the serial number so it can be used on another computer?

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  • Official Nitronaut
Allain Umailin

Hello @Kristy,

Thank you for reaching out to us through our Community Forums!

I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thanks for choosing Nitro Pro and I hope this helps!

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