Kristy Posted September 3, 2019 Report Share Posted September 3, 2019 Hello, I have a serial number that is on a computer that is broken and cannot be accessed. Therefore, I cannot deactivate my certificate on that computer. How do I go about deactivating the serial number so it can be used on another computer? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 3, 2019 Official Nitronaut Report Share Posted September 3, 2019 Hello @Kristy, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
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