Kristy 0 Report post Posted September 3, 2019 Hello, I have a serial number that is on a computer that is broken and cannot be accessed. Therefore, I cannot deactivate my certificate on that computer. How do I go about deactivating the serial number so it can be used on another computer? Share this post Link to post Share on other sites
AllainU 0 Report post Posted September 3, 2019 Hello @Kristy, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites