hattersman 0 Report post Posted September 13, 2019 Hi, new to forum. I have moved a user to a new computer and sucessful deactivated and reactivated v9 pro, but for some reason the virtual printer is missing? I have reinstalled but still no Nitro printer app. Can anyone help? Thanks Share this post Link to post Share on other sites
Steven Zakulec 60 Report post Posted September 16, 2019 This should be the right instructions to do that: https://kb.gonitro.com/knowledgebase#/search/addin/000004577 You'll click the "Nitro PDF Creator" button instead of the "Update Add-ins" button. (It says Nitro 12, but the interface has been very similar for a long time). Share this post Link to post Share on other sites