G KRISHNA PRASAD Posted September 15, 2019 Report Share Posted September 15, 2019 Dear Nitro Pro support, I have a Licensed version of Nitro Pro 9.5.4.22. I remember having a Software upgrade assurance - however, when I try to check eligibility online, it throws an error - saying "unable to check eligibility - please reach out to support". Can you help? Regards, Krishna Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted September 16, 2019 Official Nitronaut Report Share Posted September 16, 2019 Hello @kpaditi, Thanks for reaching out! I made the necessary changes to the key. Please try upgrading again: https://www.gonitro.com/support/upgrade Cheers! Link to comment Share on other sites More sharing options...
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