Software Assurance related

[kpaditi 0]

Dear Nitro Pro support,

I have a Licensed version of Nitro Pro 9.5.4.22. I remember having a Software upgrade assurance - however, when I try to check eligibility online, it throws an error - saying "unable to check eligibility - please reach out to support".

Can you help?

Regards,

Krishna

 

[Leslie V. 0]

Hello @kpaditi,

Thanks for reaching out!

I made the necessary changes to the key. Please try upgrading again: https://www.gonitro.com/support/upgrade

Cheers!