the documents keep converting to a bitmap

[shsTE]

I am trying to convert documents from a PDF to word but the program keeps saying "The selected PDF file contains scanned pages that will appear as a bitmap images in the converted PDF file."

[Leslie V]

Hello @shsTE,

Thanks for posting here!

That means the file that you originally submitted is made up of full-size images. 

You will need to perform OCR on the PDF before you can convert it to editable Word. Optical Character Recognition, or OCR, is a software process which enables images of printed text to be translated into machine-readable text. OCR is most commonly used when scanning paper documents to create electronic copies, but can also be performed on existing electronic documents (e.g. PDF). Here’s a helpful link: http://kb.gonitro.com/knowledgebase#/search/ocr/000001654

Please note that OCR is only looking for text - Images, signatures, and some lines may not appear appropriately. The quality of the conversion is also highly dependent on the quality of the original scan/pdf.

I hope that helps clarify!