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I have 2 activations allowed and my serial number is not activating


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After a recent windows update, I have not been able to activate my serial number.  I need this issue resolved ASAP as I use Nitro Pro for my business purposes.  Any help you can provide will be greatly appreciated.


Sonia Woods

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  • Official Nitronaut
Allain Umailin

Hello @sswoods30,

Thank you for reaching out to us through our Community Forums!

I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thank you for choosing Nitro and I hope this helps!

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Thank you for your quick response.  I was able to activate my serial numbers on both my computers.  Thanks again, I greatly appreciate it!

Have a great day!
Best Regards,

Sonia Woods

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