Jorgepb66 Posted September 17, 2019 Report Share Posted September 17, 2019 I bought a new computer and I have tried to download and install Nitro Pro 11 but it is giving me and error message. Please help Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 17, 2019 Official Nitronaut Report Share Posted September 17, 2019 Hello @Jorgepb66, Thank you for reaching out to us through our Community Forums! If you are receiving the error message "Nitro Pro Wizard Setup Has Failed", kindly refer to this article: https://kb.gonitro.com/knowledgebase#/search/failed/000003595 Otherwise, please provide the error message so I can check my resources. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Jorgepb66 Posted September 17, 2019 Author Report Share Posted September 17, 2019 yes I have tried that my I don't even have the "Command Prompt" as an option when I right click on start Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 17, 2019 Official Nitronaut Report Share Posted September 17, 2019 Hello @Jorgepb66, Thank you for this information. Please go to Search and type 'CMD' for Command Prompt. Once you have the result, right it and select Run as Administrator. Then proceed with the steps in the article. Thank you for choosing Nitro and I hope this helps! Link to comment Share on other sites More sharing options...
Muralidaran Posted September 18, 2019 Report Share Posted September 18, 2019 Hello, I am not able to install the Nitro Pro 11.0.3.173 into my new system even after following the instructions in the article referred above . My laptop is new Windows 10 OS. The Windows installer is not allowing for full installation . Request support to solve this Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 18, 2019 Official Nitronaut Report Share Posted September 18, 2019 Hello @Muralidaran, Thank you for reaching out to us through our Community Forums! When you run the commands in the article, were they all successful? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Muralidaran Posted September 19, 2019 Report Share Posted September 19, 2019 Hi AllianU, Thanks for the response. The commands were followed but not successful . However I tried installing Nitro Pro 11 once more and it got installed and is working now. It would be great if the old versions could be accessed from https://www.gonitro.com/support itself through Archives instead of searching for the same version in the internet . That would help for deactivation from old laptop and installation in the new laptop. Regards Link to comment Share on other sites More sharing options...
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