Jackk 0 Report post Posted September 20, 2019 Why after my computer replacement that my nitro pro does not longer work? Please, assist me. I received an error message. Even, why does using your deactivation tools appears also not work at all for me after I input my serial number. Looking forward hearing back from you soon. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted September 20, 2019 Hello @Jackk, Thank you for contacting us! I released your key so you can reactivate. Can you please try again and let me know how that goes? Share this post Link to post Share on other sites
Jackk 0 Report post Posted September 20, 2019 Hi Leslie V., Thank you so much. Yes, it finally works for now. Share this post Link to post Share on other sites
jayrich 0 Report post Posted September 24, 2019 I am having the same issue. I used the online tool to deactivate my license as I upgraded computers and now it says 0 activated out of 2 but I still get the error message when trying to use my activation code. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted September 24, 2019 Hello @jayrich, I released your key. Please try again. Cheers! Share this post Link to post Share on other sites
jayrich 0 Report post Posted September 24, 2019 thanks worked perfectly Share this post Link to post Share on other sites
