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Upgrade error


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Hello, I have tried to apply my serial number for Nitro Pro 12 in the check eligibility box for the nitro productivity suite upgrade, but continue to get an error. I am a current 12 user. 

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  • Official Nitronaut
Allain Umailin

Hello @stoltzlaw,

Thank you for reaching out to us through our Community Forums!

Upon checking your account, I can see you were able to upgrade to Nitro Pro 13.

Do you still need further assistance here?

Thank you very much in advance and I am looking forward to hearing back from you. 

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