stoltzlaw 0 Report post Posted September 24, 2019 Hello, I have tried to apply my serial number for Nitro Pro 12 in the check eligibility box for the nitro productivity suite upgrade, but continue to get an error. I am a current 12 user. Share this post Link to post Share on other sites
AllainU 0 Report post Posted September 25, 2019 Hello @stoltzlaw, Thank you for reaching out to us through our Community Forums! Upon checking your account, I can see you were able to upgrade to Nitro Pro 13. Do you still need further assistance here? Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites