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Need to reset activations on Pro


Superior
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Good Morning,

We have a license for 25 copies of Pro, but over the time, as PCs have crashed or been reimaged without deactivation, we have "orphaned" instances. We are currently getting the message about reaching our limit.  We have a list of the keys in current use and would like to know how to have the others removed from our serial number.

Thank you.

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  • Official Nitronaut
Allain Umailin

Hello @Superior,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, I can see you already submitted a support ticket for this activation concern.

For better case handling, kindly wait for a Nitro Support Representative's email message through the support case.

Cheers!

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