lbedard 0 Report post Posted September 26, 2019 Hi, It seem to be a recurring issue, but there is no public answer. Some of my fonts are missing, we are using a web interface that generate PDF (invoices). The font use is Courier-Bold. I have no issue opening the PDF, but when I change something, Nitro use CourierNewPS-BoldMT. When saved and open again, the font from Nitro is missing and the text that I added/changed is missing too. I tried to save in PDF/A, but the font does not appear. I do make the embedded font work? Thanks! Luc Share this post Link to post Share on other sites
lbedard 0 Report post Posted September 26, 2019 I am using Nitro Pro 12.16.3.574 on Windows 10. I tried on a Windows 7 with the same result Share this post Link to post Share on other sites
AllainU 0 Report post Posted October 2, 2019 Hello @lbedard, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide the following?: -The serial number of your Nitro Pro. To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. -A sample files (with sensitive information extracted) by sending me a private message so I can replicate it on my end. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
lbedard 0 Report post Posted October 3, 2019 Hi AllainU! It seem to be working fine now. I've reinstall Nitro (for the third time) and now the fonts are embedded correctly. Thanks! Share this post Link to post Share on other sites
