Where to find licenses on your website

[Grenpara 1]

Hello,

 

I just created a ticket for problems with my VIP and my license.

Where can I find all license I have and which is covered by VIP?

I renewed VIP on 11 June 2019 yet today I got an email telling me my VIP expired.

I also have not gotten my Nitro 13 download link or license.

And for some reason it takes weeks to get a response for new tickets even thou I have VIP.

Ticket is 00209704 .

 

Thanks in advance

Fred

 

[AllainU 0]

Hello @Grenpara,

Thank you for reaching out to us through our Community Forums!

After checking the support ticket, I can see our Global Manager already replied to this case.

For better case handling, kindly respond to the email message that was sent to you through the support case.

Cheers!