Krzysztof 0 Report post Posted September 29, 2019 (edited) Hi, Provided license key in email is not working. Here are the screen-shoots Does anyone from Nitro Support team can help me with this issue? Thank you in advance, Krzysztof Edited September 30, 2019 by Leslie V. Confidential information edited Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted September 30, 2019 Hello @Krzysztof, Thanks for reaching out to us! I am happy to assist you. Please uninstall the older version from your computer and install Nitro Pro 13. You can get the correct version 13 installers from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial. Please let me know how that goes. Share this post Link to post Share on other sites