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Can't Activate Reinstalled Nitro Pro


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  • Official Nitronaut

Hello @dunneg,

Thanks for reaching out to us! I am happy to assist you.

Please uninstall the older version from your computer and install Nitro Pro 13. You can get the correct version 13 installers from this page: 

After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial.

Please let me know how that goes.

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Didn't help. Link takes me to the "How can we Help" page, but there's nothing that allows me to access Nitro 11 download, possibly because it's been discontinued? I would upgrade to Nitro 12, but don't want to pay an additional $79.

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