Jump to content

Nitro Pro 12 UTAX Printing Problem


RichT

Recommended Posts

Hi - i'm having a 'printer driver' issue since upgrading to Nitro Pro 12

We have UTAX5006ci printers that uses PCL drivers. The current version is KXDriver7.5.0807 and the default driver type is 'PCL XL'. All other applications can print ok to the printer and i can print to other devices no problem. Also the file does print in other pdf applications!!

I have Nitro Pro Enterprise 12.16.3.574

I have seen a few posts like this one and tried suggested alternative drivers but to no avail.

Hoping you can assist. Thanks.

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @RichT,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, Nitro support team decided to created a support ticket on your behalf.

For better case handling, kindly respond to the email message that was sent to you through the support case.

Cheers!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.