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Need activation code for previously purchased Nitro Pro 12


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I work for an organization and my nitropro 12 that we have previously purchased was accidentally updated to nitropro 13. When the update to nitropro 13 happened, it now went to a trial of nitropro 13 and I can't get back to my purchased nitropro 12. I'm needing the activation code for the nitropro 12 that was already purchased.

I do not have the email that was sent by cleverbridge with the email with the activation code, it was deleted but I have the email address that the account is under. 

I use nitropro for my job at a non-profit and really need this resolved. 


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  • Official Nitronaut
Allain Umailin

Hello @Irma,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, I already replied to your private message.

I will wait for your response.


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