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Licensing Question


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I had a question about Nitro. For example, a co-worker of mine had been using a very old desktop machine that had been upgraded to Nitro Pro 12. She was then replaced with a newer version of a desktop where I had to install and activate Nitro Pro 12. For the old machine, I had read that you are supposed to deactivate and uninstall Nitro when a user is upgrading to a different machine. Is this correct? If I don't uninstall nitro from the old machine and install nitro on the new machine, how does that affect the amount of licenses  I would have?

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Allain Umailin

Hello @garias@metricanet.com,

Thank you for reaching out to us through our Community Forums!

Upon checking your account, I can see you have an open case with my colleague.

I forwarded your inquiry to him so please reply to the same support thread for better case handling.


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