Jump to content

Activation reverts to "trial expired" Nitro Pro 13

D L Hawbaker

Recommended Posts

D L Hawbaker

I have been a long-time Nitro Pro user. And thru an invitation email received on 7/23/19 I ordered/purchased the pre-sale Nitro Productivity Suite - Fall 2019.

On 9/24/19 I received notice that the new version was ready to download & install - which I did. The same day I downloaded, installed and activated the new Nitro Pro 13 using the serial number provided.

It worked fine until 10/1/19 when a notice appeared that the trial version had expired. I reactivated successfully using my serial number. That worked until yesterday, 10/7/19, when the trial expiration notice appeared again. I was able to reactivate it once again but it seems that I should not have to reactivate every week or so!

Please advise steps to correct this.

Delbert Hawbaker

Link to comment
Share on other sites

  • Official Nitronaut

Hello Delbert,

Thanks for reaching out to us!

I created a support ticket so we can communicate with you directly.


Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.