D L Hawbaker 0 Report post Posted October 8, 2019 I have been a long-time Nitro Pro user. And thru an invitation email received on 7/23/19 I ordered/purchased the pre-sale Nitro Productivity Suite - Fall 2019. On 9/24/19 I received notice that the new version was ready to download & install - which I did. The same day I downloaded, installed and activated the new Nitro Pro 13 using the serial number provided. It worked fine until 10/1/19 when a notice appeared that the trial version had expired. I reactivated successfully using my serial number. That worked until yesterday, 10/7/19, when the trial expiration notice appeared again. I was able to reactivate it once again but it seems that I should not have to reactivate every week or so! Please advise steps to correct this. Thanks, Delbert Hawbaker Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted October 9, 2019 Hello Delbert, Thanks for reaching out to us! I created a support ticket so we can communicate with you directly. Cheers! Share this post Link to post Share on other sites
