Kelsi Posted October 9, 2019 Report Share Posted October 9, 2019 Moving from one computer to another, we de-activated the license from the existing computer and tried to install/activate on the new machine. Got error -23 when trying to activate but the online Nitro support portal said that there were no activations and 2 should be available. We've uninstalled, rebooted and re-installed with no success. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 10, 2019 Official Nitronaut Report Share Posted October 10, 2019 Hello Kelsi, Thank you for contacting us! I released your key so you can reactivate. Can you please try again and let me know how that goes? Link to comment Share on other sites More sharing options...
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