GPPTech Posted October 10, 2019 Report Share Posted October 10, 2019 (edited) Hey guys, We've had to format a computer and are now unable to activate a copy of Nitro PDF 10, are you able to help? The code is: ****************** Thanks in advance! Edited October 10, 2019 by Leslie V. Confidential information edited Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 10, 2019 Official Nitronaut Report Share Posted October 10, 2019 Hello @GPPTech, I released your key so you can reactivate. Can you please try again and let me know how that goes? Cheers! Link to comment Share on other sites More sharing options...
GPPTech Posted October 10, 2019 Author Report Share Posted October 10, 2019 Worked perfectly. Thanks! Link to comment Share on other sites More sharing options...
Osman Yuksel Posted October 11, 2019 Report Share Posted October 11, 2019 (edited) Hi; I have the same problem, I can not re-activate my licence and also your portal doesn't work. https://licenses.gonitro.com/prd/portal this website just shows the situation of the product. when you click to deactivate it says; select the product. But there is no button to select a product. Please, can you help me with this? code is:******* Edited October 11, 2019 by Leslie V. Confidential information edited Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 11, 2019 Official Nitronaut Report Share Posted October 11, 2019 Hello @Osman Yuksel, I checked your key and it is ready for use. Please get the correct version 12 installer from this page: https://www.gonitro.com/nps/product-details/downloads and activate following the instructions on this page: http://kb.gonitro.com/knowledgebase#/search/activate/000001639 I hope this helps. Link to comment Share on other sites More sharing options...
Osman Yuksel Posted October 13, 2019 Report Share Posted October 13, 2019 hi Leslie, Thanks a lot. Works now. Link to comment Share on other sites More sharing options...
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