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2nd Activation


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I got a second device that I use as an alternate to my laptop that has Nitro 12. I just downloaded the Nitro trial on the new Surface Pro and tried to put in my serial number but it says it doesn't  exist. I deactivated the serial number from the Surface Pro and then tried to activate with no luck. I would like both computers to be activated. Can you help me?

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  • Official Nitronaut

Hello @caseifer,

Kindly double-check the version you installed and the serial number you are using.

If both seem correct and you are getting an issue, please send me a direct message with some screenshots.


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