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Trying to update Pro from 11.0 to 13.0

Tong Yew Meng

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Tong Yew Meng

I was put on Trial mode after attempting to update my version 11.0 to 13.0.

Now, I could not figure how to re-activate my license as apparently my serial is no longer recognised or accepted.

I believe some of us have the same problem and I had not gone through all that in the forum.


Appreciate your help!

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  • Official Nitronaut

Hello @Tong Yew Meng,

Thanks for reaching out to us!

To upgrade to version 13, please proceed to the following web page,


Enter your serial number and follow the prompts to receive a new Nitro Pro 13 serial key and installation files.

Let me know how you go.


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