madiaz 0 Report post Posted October 15, 2019 Nitro Pro 11.0.7.425 All typically runs well when adding text. Then after some time, it start replacing text with weird characters. happens all the time. I'd add a pic of what it does, but this page will not allow me to add an attachment. Share this post Link to post Share on other sites
madiaz 0 Report post Posted October 15, 2019 frequently, Nitro will unexpectedly start displaying weird characters when writing text. Share this post Link to post Share on other sites
AllainU 0 Report post Posted October 15, 2019 Hello @madiaz, Thank you for reaching out to us through our Community Forums! Before continuing, I should let you know that we no longer support Nitro Pro 11 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy As a courtesy, please uninstall your Nitro Pro 11.0.7, reboot your machine and reinstall 11.0.8.470 using our below offline installers: x64-bit: http://install.nitropdf.com/professional_1108470/en/burn/nitro_pro11_ba_x64.msi x32-bit: http://install.nitropdf.com/professional_1108470/en/burn/nitro_pro11_ba_x86.msi If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate and entering your serial number. Alternatively, if you were interested in upgrading your license to Nitro Pro 13 with VIP Access (formerly Software Assurance), kindly access our Upgrade Portal and enter your Nitro Pro 11 serial number: https://www.gonitro.com/pro/upgrade Thank you for choosing Nitro and I hope this helps! Share this post Link to post Share on other sites
