EPG Posted October 15, 2019 Report Share Posted October 15, 2019 Hello, I have a specific PDF that opens fins in Acrobat reader, Chrome, and Edge but when I open it in Nitro, it crashes. I've tried 3 different versions of Nitro( 188.8.131.52, 184.108.40.2064,220.127.116.11) and the same symptom occurs. Crash info from version 18.104.22.168 is below. Can you please help me figure out why this is happening? I can provide the PDF in question but I'm not sure how to upload an attachment to the forum Thanks in advance Problem signature: Problem Event Name: APPCRASH Application Name: NitroPDF.exe Application Version: 22.214.171.124 Application Timestamp: 5d8cf869 Fault Module Name: StackHash_f091 Fault Module Version: 6.3.9600.19464 Fault Module Timestamp: 5d6727f2 Exception Code: c0000374 Exception Offset: PCH_A0_FROM_ntdll+0x0000000000090D0A OS Version: 6.3.9600.2.0.0.16.7 Locale ID: 1033 Additional Information 1: f091 Additional Information 2: f091d0dcbd6ab91d458468676732104d Additional Information 3: 57a9 Additional Information 4: 57a909ebbd24e2a9b8d53e246cdcfed3 Link to comment Share on other sites More sharing options...
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