Leanne N 0 Report post Posted October 16, 2019 Hey there, Has the signing order option been removed? I usually send a document for signing with a set signing order, but today it's not available? Was there an update and this option removed? Any help greatly appreciated! Thanks L Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted October 16, 2019 Hello @Leanne N, Thank you for reaching out to us through our Community Forums! After checking your account records, we can see you already submitted a support ticket for the same concern. For better case handling, kindly wait for an email from a Nitro Support Representative through the support case. Cheers! Quote Share this post Link to post Share on other sites
Mertoloog 0 Report post Posted October 17, 2019 Hi Allain I asked the same question on the forum just 11 hours earlier and got no response, if you reply to Leane by email it's not going to help anyone else on the forum much. Can one expect the signing order option to be available again anytime soon? Thank you Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted October 18, 2019 Hello @Mertoloog, Thank you for reaching out to us through our Community Forums! Please refer to this article with regard to your concern: https://kb.gonitro.com/knowledgebase#/search/cloud/000004802 Thank you for choosing Nitro and I hope this helps! Quote Share this post Link to post Share on other sites