kenedwards 0 Report post Posted October 16, 2019 despite deactivation a licence (computer transfer) I cannot reactivate on the new computer Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted October 16, 2019 Hello @kenedwards, Thanks for reaching out! Can you please let us know what error message you're getting? A screenshot will be very helpful. Kindly send your serial number via direct message as well so I can check. I look forward to hearing back from you. Share this post Link to post Share on other sites
kenedwards 0 Report post Posted October 19, 2019 Hi I think the issue is the licence is for version 11 , so will download old version and try Share this post Link to post Share on other sites
despite deactivation a licence (computer transfer) I cannot reactivate on the new computer
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