dfiorelli Posted October 16, 2019 Report Share Posted October 16, 2019 I am looking to be able to transfer my Nitro 11 to my laptop off of my desktop. I deactivated as was guide to do, and still can't seem to be able to active it now. Message keeps saying that the serial number does not exist. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 16, 2019 Official Nitronaut Report Share Posted October 16, 2019 Hello @dfiorelli, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? Also, a screenshot of the error message you have received after entering your serial number. To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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