Promosoft Posted October 17, 2019 Report Share Posted October 17, 2019 hi I have a problem with my application. It was install since 3 years . I have a licence for 1 to 5 users. It's install on a RDS server. Since 2 Week i have a message "MAximum number of concurrent has been reached!. I dont understand why. My licence is always activated. Thanks. Link to comment Share on other sites More sharing options...
Promosoft Posted October 18, 2019 Author Report Share Posted October 18, 2019 Do you have any Idea. We have maximum 4 users connected . Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 18, 2019 Official Nitronaut Report Share Posted October 18, 2019 Hello @Promosoft, Please note that in order to install Nitro Pro on a server, you will need a server license in addition to a compatible setup. Server licenses are part of our Business and Enterprise plans which is for 11+ users. If this is something that interests you, please let me know and I can forward your details to our Sales department. Cheers! Link to comment Share on other sites More sharing options...
Promosoft Posted December 13, 2019 Author Report Share Posted December 13, 2019 Hi, If i understand you know that a licence for 5 users can't be use on an RDP Server without a server Licence Nitro ? cheers Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 13, 2019 Official Nitronaut Report Share Posted December 13, 2019 Hello @Promosoft, A special server license is needed for it to work on an RDP server. We don't issue server licenses for 5 users only. I hope that helps clarify. Cheers! Link to comment Share on other sites More sharing options...
Joe Potrzebowski Posted January 27, 2020 Report Share Posted January 27, 2020 @Promosoft did you ever find a solution to this problem? I'm facing it as well. I have ~6 users on an RDS environment that need to use Nitro at the same time. I'm being told that it's a 20 user minimum which seems ridiculous to me. I can't seem to get any sales person at Nitro to reply back to my inquiry submission. Link to comment Share on other sites More sharing options...
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