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Windows upgrade = Nitro death


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Hi.  I have just upgraded from Windows 7 Pro (64 bit) to Windows 10 (64 bit).  My Nitro seemed fine for a bout 2 weeks, but a couple of days ago suddenly reverted to "trial offer".  When I tried to deactivate then activate, it says the licence number (I copy/paste so no errors) is invalid.  Seriously annoying as this is my work desktop..

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I bought Nitro Pro 11 in February last year (2018), so the version is correct. 

The serial number is as per the email from "cleverbridge / Nitro  Software, Inc", so that would make it correct too.

I will try the web link on Monday morning when I am back in the office (now is Saturday - Sydney, Australia time...).

thanks, Evan

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