PDF Generated in Telerik Reporting Engine not Searchable

[ebgibs]

I am creating reports in Telerik Report Writer and when I open them in Nitro and search a term it does not find it.  If I put spaces between the search term letters it will find the word (hack).  When I copy the text I see on the PDF with the select tool and paste it into a note pad the text is not the same.  For example I see "Sales Person" and when I past the same text I get this "S aalleess  PPeerrssoon".  To find the term "sales" in the PDF I would have to search "s a l e s".

This seems to work as expected in Adobe but not Nitro.  Any ideas on what could be going on here?

[Allain Umailin]

Hello @ebgibs,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide the following?:
-Nitro Pro build (format is 12.X.X.X, e.g. 12.0.0.112) you are working with. You can find this out by clicking on 'About Nitro Pro' under the Help tab or you can go to Control Panel > Programs and Features.
-A few sample files (with sensitive information extracted) by sending me a private message so I can replicate it on my end. 

Thank you very much in advance and I am looking forward to hearing back from you. 

[ebgibs]

Nitro Pro 11.0.3.173

Files have been sent to you.

[L B]

Same problem in PDFs outputs from Altium Designer

Nitro Pro (paid) 12.16.3.574

 

Adobe, Foxit, and Sumatra (free) ALL search correctly - Nitro does not (!)

 

[Allain Umailin]

Hello @Litro,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send us a few sample files (with sensitive information extracted) so we can perform some tests on our end?

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.