First off, this link doesn’t show the fillable form if you’re in Firefox.  You have to use Internet Explorer.  Why? https://www.gonitro.com/contact-sales So I submitted the following 3 questions: 1.  Is the $159 for a permanent lifetime license that we pay just once, or is it a subscription? 2.  What happens if your hard drive crashes and you need to re-install the software?  Do we have pay again? 3.  Can I be shipped a software installation disk? ---------