Liss Posted October 22, 2019 Report Share Posted October 22, 2019 Hello, I have changed one of my devices (I am allowed 2 activations) and although I have pressed deactivate when prompted on activation portal, when I enter my serial number to activate on new device it keeps saying the serial number does not exist. I keep going round in circles with this, clicking the link 'submit a support request' which leads me to check serial and deactivate (now shows 0 as being activated), which when I enter the serial number to activate on new device, tells me it doesn't exist and takes me to the support request and check serial and deactivate ---- it is driving me crazy!! Please help Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now