Trevor R 0 Report post Posted October 24, 2019 Hello Nitro productivity suite will not convert document to excel , or anything. nitro 8 and 10 would convert same document no problem Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted October 24, 2019 Hello Trevor, Thanks for reaching out! So that we can troubleshoot the problem, please provide me with the following: - The file you are working on - What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.) - The exact steps you are taking - A screenshot of what you are seeing or any error message you are receiving I look forward to your response. Share this post Link to post Share on other sites
Trevor R 0 Report post Posted October 25, 2019 16 hours ago, Leslie V. said: Hello Trevor, Thanks for reaching out! So that we can troubleshoot the problem, please provide me with the following: - The file you are working on - What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.) - The exact steps you are taking - A screenshot of what you are seeing or any error message you are receiving I look forward to your response. Hello Leslie i cannot paste screenshot of what you asked for and i can't seem to add it when i save the screenshot so how do i do it please? i have made 3 screen shots i am exported my bank account statement to a pdf Commonwealth Bank of Australia Naturally i do not think it is a good idea to broadcast this on line There is another problem i have tried to save signature from web cam same as i did in the other versions so i go to create new signature webcam preview capture but does not happen, even if i add a password Best Regards Trevor Reddicliffe 16 hours ago, Leslie V. said: Hello Trevor, Thanks for reaching out! So that we can troubleshoot the problem, please provide me with the following: - The file you are working on - What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.) - The exact steps you are taking - A screenshot of what you are seeing or any error message you are receiving I look forward to your response. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted October 25, 2019 You can send me a direct message for this. Thanks, Trevor! Share this post Link to post Share on other sites
Trevor R 0 Report post Posted October 26, 2019 13 hours ago, Leslie V. said: You can send me a direct message for this. Thanks, Trevor! Hello Leslie i do not think you understand i want to send you 3 screenshots of the information you asked for And i cannot see how i can do to here Please tell me how to send these 3 screenshots to you Thanks Trevor Share this post Link to post Share on other sites
Trevor R 0 Report post Posted October 26, 2019 On 10/24/2019 at 11:17 PM, Leslie V. said: Hello Trevor, Thanks for reaching out! So that we can troubleshoot the problem, please provide me with the following: - The file you are working on - What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.) - The exact steps you are taking - A screenshot of what you are seeing or any error message you are receiving I look forward to your response. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted October 28, 2019 Hello @Trevor R I sent you a direct message. Please check that out. Thanks! Share this post Link to post Share on other sites