Jump to content
Trevor R

nitro productivity will not convert

Recommended Posts

Trevor R

Hello

Nitro productivity suite will not convert document to excel , or anything. nitro 8 and 10 would convert same document no problem

Share this post


Link to post
Share on other sites
Leslie V.

Hello Trevor,

Thanks for reaching out!

So that we can troubleshoot the problem, please provide me with the following:
- The file you are working on
- What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.)
- The exact steps you are taking
- A screenshot of what you are seeing or any error message you are receiving

I look forward to your response.
 

Share this post


Link to post
Share on other sites
Trevor R
16 hours ago, Leslie V. said:

Hello Trevor,

Thanks for reaching out!

So that we can troubleshoot the problem, please provide me with the following:
- The file you are working on
- What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.)
- The exact steps you are taking
- A screenshot of what you are seeing or any error message you are receiving

I look forward to your response.
 

Hello Leslie

i cannot paste screenshot of what you asked  for

and i can't seem to add it when i save the screenshot

so how do i do it please?

i have made 3 screen shots

i am exported my bank account statement to a pdf

Commonwealth Bank of Australia

Naturally i do not think it is a good idea to broadcast this on line

 

 

There is another problem

i have tried to save signature from web cam same as i did in the other versions

so i go to

create new signature

webcam

preview

capture

but does not happen, even if i add a password

 

Best Regards

 

Trevor Reddicliffe

16 hours ago, Leslie V. said:

Hello Trevor,

Thanks for reaching out!

So that we can troubleshoot the problem, please provide me with the following:
- The file you are working on
- What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.)
- The exact steps you are taking
- A screenshot of what you are seeing or any error message you are receiving

I look forward to your response.
 

 

 

Share this post


Link to post
Share on other sites
Leslie V.

You can send me a direct message for this.

Thanks, Trevor!

Share this post


Link to post
Share on other sites
Trevor R
13 hours ago, Leslie V. said:

You can send me a direct message for this.

Thanks, Trevor!

Hello Leslie

i do not think you understand

 

i want to send you 3 screenshots of the information you asked for

And i cannot see how i can do to here

Please tell me how to send these 3 screenshots to you

 

Thanks

Trevor

Share this post


Link to post
Share on other sites
Trevor R
On 10/24/2019 at 11:17 PM, Leslie V. said:

Hello Trevor,

Thanks for reaching out!

So that we can troubleshoot the problem, please provide me with the following:
- The file you are working on
- What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.)
- The exact steps you are taking
- A screenshot of what you are seeing or any error message you are receiving

I look forward to your response.
 

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.