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ho formattato il pc dell'ufficio e ora sono andata a reinstallare tutto ma Nitro nella fase di attivazione e nell'inserimento del numero della licenza mi dice che il numero di serie non esiste.

Ho provato anche manualmente ma non mi apre il link per copiare e incollare (gonitro.com/activate). Ho provato ad andare a disattivare le licenze sul portale e adesso mi da che di attive ce ne sono 0  e disponibili 2 ma niente. 

Cosa devo fare? Sono 2 giorni che vado avanti.......

Attendo quanto prima un Vs. riscontro.



Good morning,

I formatted the office PC and now I went to reinstall everything but Nitro in the activation phase and in entering the license number tells me that the serial number does not exist.

I also tried manually but it doesn't open the link to copy and paste (gonitro.com/activate). I tried going to deactivate the licenses on the portal and now it gives me that of active there are 0 and 2 available but nothing.

What should I do? I have been going on for 2 days .......

I await your reply as soon as possible.


Edited by Leslie V.
Translated to English
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  • Official Nitronaut

Hello @Euganea Segnaletica Srl,

Thanks for reaching out to us!

Your serial number is for Nitro Pro 12, please uninstall what you have and get the correct installer from the page below:

After installation, activate with your serial number.

Please let me know how you go.

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