Syafrul Posted October 26, 2019 Report Share Posted October 26, 2019 Hi, I need help with the error 23 issue when trying to activate Nitro Pro 10 on new laptop. I have used the activation portal to deactivate both user and still unable to activate on my new laptop. Please help. Thank you Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 28, 2019 Official Nitronaut Report Share Posted October 28, 2019 Hello @Syafrul, Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address you provided. Cheers1 Link to comment Share on other sites More sharing options...
Syafrul Posted October 28, 2019 Author Report Share Posted October 28, 2019 (edited) Hi Leslie, My serial number is ******************** Edited October 28, 2019 by Leslie V. Confidential information edited Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 28, 2019 Official Nitronaut Report Share Posted October 28, 2019 Hello @Syafrul, I released your key so you can reactivate. Can you please try again? Link to comment Share on other sites More sharing options...
Syafrul Posted October 28, 2019 Author Report Share Posted October 28, 2019 Hello Leslie, It works perfect now. Thank you for your support Link to comment Share on other sites More sharing options...
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