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jhf3.az@gmail.com

Nitro Pro 12 deactivation after Windows 10 update

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jhf3.az@gmail.com

Microsoft recently had a major feature update to Windows 10 which, when done, deactivated Nitro Pro 12. I have tried the support page on your portal and it deactivates OK, but when I try to activate again (in the software) it fails and says I have too many licenses in use. I suspect anyone that has a Windows update (it did mine on 10/25) will have this problem.

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Leslie V.

Hello @jhf3.az@gmail.com,

Thank you for reaching out to us!

I released your key so you can reactivate. Can you please try again and let me know how that goes?
 

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