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System Crash


erivera

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  • Official Nitronaut
Allain Umailin

Hello @erivera,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide us the sample file (with sensitive information extracted) by sending me a private message so I can replicate it on my end?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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  • Official Nitronaut
Allain Umailin

Hello @erivera,

Thank you for this information.

Would it be fine sending us a copy of the PDF file you are working with so we can do some tests on our end?

Thank you very much in advance and I am looking forward to hearing back from you. 

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  • 1 month later...
On ‎9‎/‎24‎/‎2019 at 2:29 PM, AllainU said:

Hello @erivera,

Thank you for this information.

Would it be fine sending us a copy of the PDF file you are working with so we can do some tests on our end?

Thank you very much in advance and I am looking forward to hearing back from you. 

Here I send the documents I edit.

 

On ‎9‎/‎24‎/‎2019 at 2:29 PM, AllainU said:

Hello @erivera,

Thank you for this information.

Would it be fine sending us a copy of the PDF file you are working with so we can do some tests on our end?

Thank you very much in advance and I am looking forward to hearing back from you. 

 

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  • Official Nitronaut
Allain Umailin

Hello @erivera,

Thank you for your responses.

To send the PDF files via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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