Jump to content

Doesn't print text on form


Doug Hill

Recommended Posts

I have a PDF I filled out and then when I print it nothing I entered prints. This just started happening but this is now the 3rd time I've noticed it. I have Nitro 12. 

I did find a work around a few weeks ago where I was able to somehow change the level of the text I had entered as no level but now I can't even find how to do that. 

Thanks,

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @doug@ecovisionenvironmenta,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide the following?:
-Nitro Pro build (format is 12.X.X.X, e.g. 12.0.0.11) you are working with. You can find this out by clicking on 'About Nitro Pro' under the Help tab or you can go to Control Panel > Programs and Features.
-Does this happen with every file? If it is a single file, please send us the sample file (with sensitive information extracted) by sending me a private message so I can replicate it on my end. 

Thank you very much in advance and I am looking forward to hearing back from you. 

Link to comment
Share on other sites

  • 2 months later...
  • Official Nitronaut
Allain Umailin

Hello @CLT214,

Thank you for reaching out to us through our Community Forums!

Are you printing to a Ricoh printer by any chance?

Would it be fine sending us a copy of the PDF file you are trying to printing?

Thank you very much in advance and I am looking forward to hearing back from you. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.