OConnellEarthworks Posted November 2, 2019 Report Share Posted November 2, 2019 HI I have followed the online instructions to deactivate one of our licences and reload on our new laptop and I cannot seem to progress past the Nitro Pro Activation Assistant. It is saying my serial number does not exist which it does and it has 2 activations remaining, as confirmed when I deactivated the previous activations. I am at a loss. Please advise. Thankyou April Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 4, 2019 Official Nitronaut Report Share Posted November 4, 2019 Hello April, Your serial number is for Nitro Pro 12, please uninstall what you have and get the correct installer from the page below:https://www.gonitro.com/nps/product-details/downloads After installation, activate with your serial number. I hope that helps! Link to comment Share on other sites More sharing options...
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