Trying to Transfer existing licence across to new computer

[OConnellEarthworks]

HI

I have followed the online instructions to deactivate one of our licences and reload on our new laptop and I cannot seem to progress past the Nitro Pro Activation Assistant. It is saying my serial number does not exist which it does and it has 2 activations remaining, as confirmed when I deactivated the previous activations.

I am at a loss. Please advise. Thankyou April

[Leslie V]

Hello April,

Your serial number is for Nitro Pro 12, please uninstall what you have and get the correct installer from the page below:
https://www.gonitro.com/nps/product-details/downloads

After installation, activate with your serial number.

I hope that helps!