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Tom DiMezza

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  • Official Nitronaut

Hello @TomD,

Thank you for posting here!

The error is generated when the Nalpeiron service has not been started.

Please check that the Nalpeiron Server is started by following the steps below:
•    Click on Start > type 'Services.
•    In the box, scroll down to Nalpeiron Licensing Service > Right-click > Properties. Set it to 'Automatic' and click Start.
•    If it will not start and you see an error, 1717, scroll down to Windows Event Log in the 'Services' dialogue box > Right-click > Properties. Set it to 'Automatic' and click Start.
•    Then try starting the Nalpeiron Service
•    Once the service is started try to run Nitro.

Hope that helps!

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