Intens2 Posted November 3, 2019 Report Share Posted November 3, 2019 I'm using Nitro Pro 12. When I convert a pdf document to word it creates a bunch of unreadable symbols. I have Nitro on 2 computers. One computer converts the document correctly, the other converts it into a bunch of symbols. How do I fix this? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 4, 2019 Official Nitronaut Report Share Posted November 4, 2019 Hello @Intens2 Thanks for reaching out to us! So that we can troubleshoot the problem, please provide me with the following: - The file you are working on for testing - What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.) - The exact steps you are taking - A screenshot of what you are seeing or any error message you are receiving Cheers! Link to comment Share on other sites More sharing options...
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