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Coverting to Word Creates Wierd Symbols


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I'm using Nitro Pro 12.  When I convert a pdf document to word it creates a bunch of unreadable symbols.  I have Nitro on 2 computers.  One computer converts the document correctly, the other converts it into a bunch of symbols.  How do I fix this?

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  • Official Nitronaut

Hello @Intens2

Thanks for reaching out to us!

So that we can troubleshoot the problem, please provide me with the following:
- The file you are working on for testing
- What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.)
- The exact steps you are taking
- A screenshot of what you are seeing or any error message you are receiving


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