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I have installed Nitro on my computer -  registered version.  My computer has crashed and I need to re-activate the registered version on my new computer.  I followed the steps in the help section - De-activated the registration but now I can nor reactivate using my serial number?  Need urgent help please

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9 hours ago, Leslie V. said:

Hello @Anchen,

I released your key so you can reactivate. 

I hope that helps! Cheers!


It still say serial number does not exist... Please need this sorted asap as we paid for this licence.

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