it-ti 0 Report post Posted November 4, 2019 Dear Forum, I recently reinstalled Windows on a computer of a co-worker, and also had to reinstall Nitro Pro 11. When trying to activate the installation it tells me Error -23. I checked the license in the activation portal, and this tells me that we have zero of 2 licenses activated? So where is the problem? I hope someone can be of help, because this co-worker really needs Nitro Pro. Best Regards, Julia Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted November 4, 2019 Hello @it-ti, Thanks for reaching out to us! I released your key so you can reactivate. Can you please try again and let me know how that goes? Share this post Link to post Share on other sites
it-ti 0 Report post Posted November 5, 2019 Thank you so much, it works now! What exactly was the problem if I may ask? Best Regards Share this post Link to post Share on other sites
