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Apple signed document display error


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When we receive a document that was signed by an Apple device, and we open it in Nitro Pro version 12, the signature line is blurred out or unreadable.  When we open the same document in Adobe Reader, it shows up.  I opened the document in Nitro Cloud and it shows up there also.  

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Allain Umailin

Hello @Joseph,

Thank you for reaching out to us through our Community Forums!

Kindly note that a few users already reported this issue and an internal case with our product team has been submitted for further investigation, so unfortunately, there is no short-term solution for it at the moment.

Once the fix is available, rest assured you will be notified or you may visit this page from time to time because Nitro typically has multiple releases throughout the year:   https://www.gonitro.com/support/documentation/release-notes

On behalf of Nitro, I apologize for the inconvenience.

Edited by AllainU
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