USMC0811 0 Report post Posted November 7, 2019 Got a new computer and trying to activate my Nitro subscription. I have signed in to my account downloaded the free trial version, and then tried the activation from there. Keeps saying there was a issue and to contact support. When I do the search with my serial number it shows that I am allowed 2 activation's, and that I currently have 0 activated. I have uninstalled and reinstalled, done restarts on the computer and keep getting the same results. Thanks Share this post Link to post Share on other sites
AllainU 0 Report post Posted November 8, 2019 Hello @USMC0811, Thank you for reaching out to us through our Community Forums! Kindly note you can activate Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Not by accessing your Nitro Cloud account. Thank you for choosing Nitro and I hope this helps! Share this post Link to post Share on other sites
