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Activation Issue even after deactivating from website


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I purchased a new computer and trying to activate my license. 

When i tried to activate, it didn't work so i followed the steps to go online and deactivate on your website. 

I'm still getting the -23 error.

This is my cleverbridge reference number: *********** from my purchase receipt. 

I'm not sure if it's ok to post my license number so please assist asap. 




Edited by Leslie V.
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