ROX 0 Report post Posted November 9, 2019 (edited) Hi, I purchased a new computer and trying to activate my license. When i tried to activate, it didn't work so i followed the steps to go online and deactivate on your website. I'm still getting the -23 error. This is my cleverbridge reference number: *********** from my purchase receipt. I'm not sure if it's ok to post my license number so please assist asap. Regards Ro Edited November 11, 2019 by Leslie V. Confidential information edited Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted November 11, 2019 Hello @ROX, I released your key so you can reactivate. Can you please try again and let me know how that goes? Share this post Link to post Share on other sites
