Activation Problem

[ctr219 0]

Hi,

I tried to do the activation on my new computer, but got the information -- "Sorry. You may only deactivate 0 devices."  

What can I do for the next step?

 

 

 

[Leslie V. 0]

Hello @ctr219

Please send me your serial number via direct message so I can check.

Cheers!

[ctr219 0]

Hi,

My serial number is ***** for version 9.  Thank you!!

 

 

Edited November 12, 2019 by Leslie V.
Confidential information edited

[Leslie V. 0]

Hello @ctr219,

You can get the installers from this page: https://kb.gonitro.com/knowledgebase#/search/installer/000004464

Please try reactivating after installing version 9.

Cheers!

[ctr219 0]

Hello Leslie V,

Many thanks for your help!  I installed it successfully.  😊

Have a nice day!!

 

 

[Dedy Haris Setiawan 0]

Hello,,

I have a problem, today I’m want change nitro on the new computer but after finishing installation nitro on my new computer and activation nitro can’t success.

This is notification error my nitro "proses unsuccessful.. License key already used", Please help me for activation nitro on my new computer ?

[Leslie V. 0]

12 hours ago, Dedy Haris Setiawan said:

Hello,,

I have a problem, today I’m want change nitro on the new computer but after finishing installation nitro on my new computer and activation nitro can’t success.

 

This is notification error my nitro "proses unsuccessful.. License key already used", Please help me for activation nitro on my new computer ?

 

Hi @Dedy Haris Setiawan

I responded to your support ticket.

Thanks!