Giovanni 0 Report post Posted November 11, 2019 good morning, I have a license for Nitro 8 and I can install it on 2 PC. At the moment it is installed only on a PC where I have windows XP (Nitro Version 8.5.2.10) and I would like to install it also on my laptop where I have windows 10, but here it makes me install only Nitro Pro 13 and when I go to insert the serial number do I get an error and tell me that it does not exist, what can I do? Do I have to install the same version of nitro 8 ((.5.2.10) also on the laptop in order to take advantage of the license? Unfortunately it is not on the Internet, Help me thanks Share this post Link to post Share on other sites
AllainU 0 Report post Posted November 11, 2019 Hello @Giovanni, Thank you for reaching out to us through our Community Forums! Before continuing, I should let you know that we no longer support Nitro Pro 11 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy As a courtesy, you may download our Nitro Pro 8 installers from this page: https://kb.gonitro.com/knowledgebase#/search/online/000004464 Alternatively, if you were interested in upgrading your license to Nitro Pro 13 with VIP Access (formerly Software Assurance), kindly access our Upgrade Portal and enter your Nitro Pro 8 serial number: https://www.gonitro.com/pro/upgrade I hope this helps. Share this post Link to post Share on other sites
Giovanni 0 Report post Posted November 12, 2019 Dear AllainI wanted to thank you for the support, I solved everything by downloading the courtesy version.I will definitely upgrade to Nitro 13 in the future, I think it's one of the best editor programs that exists.with regard Share this post Link to post Share on other sites
